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Information

Check-in

It is possible to reach the room from 3 pm. For early check-in, we suggest you call us before your arrival.

At your arrival in Pitigliano, you will be able to reach your accommodation by yourself and at your own pace. No bureaucratic procedures or practices to attend, you can take your keys and go to your room. You can follow this indication for your check-in:

  • Once in Pitigliano you can park following the indications on the recommended parking areas that we have already sent via email or by clicking on the following link: Parking areas ;
  • contact the staff to get the code for the safe located at the entrance of Casa degli Archi;
  • collect the keys and reach your room following our directions.

Inside the safe, you will find the door key of Casa degli Archi and inside the house you will find a map of the historic center of Pitigliano.

Don’t worry, Pitigliano is a tiny village, where it is a pleasure to move on foot. All the historical center is 500 mt long, so you don’t have to walk for long distances.

Breakfast

From this year, to guarantee you a pleasant breakfast, we have made agreements with two delicious activities in the historic center! Le Logge Bistrot (closing day on Monday) located in Piazza Gregorio VII, right in front of the cathedral and La Pepita (closing day on Monday) located in Via Roma 9.

The two bars will offer you the following breakfast menu: hot drink, a glass of fruit juice and a sweet or savory croissant.

If you have more wishes, all you have to do is ask and pay the extra directly at the activity you choose.

Inside the apartment you will find our Breakfast Card to be given to the managers of the activities to request your breakfast.

Alternatively, especially on Monday, you are invited to reserve your table and one of the breakfast menus that we have organized at our other Hotel, the Hotel della Fortezza Orsini in the nearby village of Sorano.

Check-out

It is possible to leave the apartment until 09:30 am.

At the moment of your departure, you will have already paid the balance of your stay and you can leave the apartment when you prefer until 09:30 am. We will charge the amount of the reservation on the credit card you left for guarantee. If you prefer to pay with cash or with a different credit card, you can go to the reception of Hotel della Fortezza in Sorano, our other hotel just 9 km from Pitigliano. We kindly ask you to come to Hotel della Fortezza in any case to take the invoice of the payment.

At the moment of your departure, we kindly ask you to leave the keys on the kitchen table, paying attention to not leave them inserted in the internal keyhole of the main door.

Guests Assistance

During your stay, our staff will be always at your disposal for any necessity, 24h. You can contact us at the following numbers :

Assistance +0039 349 498 6298

Tel. +0039 0564 633549

We are at your disposal to give you all the information that you need, to book services like dinner in our agreed restaurants or to support you in case you need it.

In addition to this, we invite you to come to the Reception of Hotel della Fortezza, our hotel in Sorano, only 9 km from Pitigliano. Right inside a real medieval fortress where you will discover a unique environment where you can relax and be surprised by unique panoramas.

Kitchen use

A Nespresso coffee machine is available to prepare a good tea or coffee. If you are interested in the complete use of the kitchen there is a supplement of € 20 per day or free if your stay is more of 159€ per night. Once the service is confirmed, you will be given a complete kitchen kit in the apartment. We ask you the courtesy to leave the kitchen tidy but obviously you will not need to wash the dishes you have used, our service staff will rearrange the kitchen as well as your room.

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